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courtme.ai: Terms of Service

Effective Date: 2026-07-13 Last Updated: 2026-07-13 Provider: courtme.ai, Inc. ("courtme," "we," "us") Contact: legal@courtme.ai


1. Acceptance

By creating an account or using courtme, you agree to these Terms of Service ("Terms") and our Privacy Policy. If you do not agree, do not use courtme.

These Terms include a binding arbitration agreement and class action waiver in Section 17. Read it carefully.


2. Eligibility

  • You must be at least 18 years old
  • You must be legally able to enter contracts in your jurisdiction
  • You must not be on any government sanctions list
  • You must not have been previously banned from courtme
  • You must not be required to register as a sex offender in any jurisdiction
  • One account per person

We verify your age and identity (including via Stripe Identity). Age is enforced server-side: if verification shows you are under 18, account creation is rejected and the sign-up data is purged (see our Age Policy and Privacy Policy Section 11). Identity verification includes a selfie-to-ID face match, which uses biometric data and requires your consent under our Biometric Data Notice. Misrepresenting age is grounds for immediate termination and may be a criminal offense.


3. Account responsibilities

  • You are responsible for keeping your login credentials secure
  • You are responsible for all activity under your account
  • Notify us immediately if you suspect unauthorized access (security@courtme.ai)
  • You must provide accurate, current information

4. Acceptable use

You agree not to:

  • Harass, threaten, intimidate, stalk, or defame other users
  • Post or share content depicting minors in a sexual context (zero tolerance; reported to NCMEC + law enforcement)
  • Use courtme for commercial solicitation, escort/sex work, pyramid schemes, MLMs, or any commercial purpose
  • Impersonate another person or misrepresent your identity
  • Catfish, romance scam, or otherwise deceive other users about identity or intentions
  • Scrape, crawl, or collect data using bots
  • Reverse engineer or attempt to extract our AI models
  • Bypass safety features (block, report, age verification)
  • Use courtme while a registered sex offender
  • Use courtme to facilitate illegal activity
  • Solicit money or transfer funds with other users
  • Distribute malware, viruses, or harmful code
  • Violate the privacy of other users (e.g., sharing screenshots of profiles publicly without consent)

Violations may result in suspension, permanent ban, content removal, and legal action.


5. Content

5.1 Your content

You retain ownership of content you post (photos, profile text, prompts, etc.). You grant courtme a worldwide, non-exclusive, royalty-free license to use, host, store, display, reproduce, modify, create derivative works of, and distribute your content for purposes of operating, marketing, and improving courtme, including training and improving our AI models - subject to your right to opt out of AI training under Privacy Policy Section 8. Your biometric data (facial geometry) and voice-identification data are excluded from this training license and are never used to train our models.

This license continues for content that is shared with other users (e.g., your match decisions, messages) even after you delete your account, to the extent needed for the recipient.

5.2 Our content

courtme's software, design, branding, AI models, and content are owned by courtme or its licensors and protected by intellectual property law. You may not copy, modify, or redistribute without permission.

5.3 Monitoring and review of communications

You acknowledge and agree that courtme may (but is not obligated to) access, monitor, review, and retain the content of your communications on the platform, including messages you exchange with other users and your conversations with our AI matchmaker, for purposes that include safety and abuse prevention, fraud and ban-evasion detection, moderation and enforcement of these Terms, responding to your support requests and disputes, quality and product improvement, and compliance with applicable law and legal process.

Your messages are stored on courtme's servers and are not end-to-end encrypted. courtme personnel access this content on a role-limited, purpose-scoped, and audit-logged basis. How we use, retain, and control access to this content is described in our Privacy Policy (Sections 3.6 and 9). This right to monitor does not create any obligation for courtme to review all content, and you remain responsible for the content of your own communications.


6. AI-driven matchmaking

courtme uses AI to:

  • Score compatibility between users
  • Generate match suggestions and bios
  • Filter and rank content
  • Moderate photos and reports

Important:

  • AI decisions are not perfect. We may suggest matches you don't like, or fail to suggest people you'd like.
  • We do not guarantee any specific outcome (matches, dates, relationships).
  • AI-generated bio text is presented as your bio; you are responsible for reviewing it.
  • See Privacy Policy Section 5 for automated decision-making disclosures and your right to request human review.

7. Paid features and tokens

7.1 Tokens

  • Tokens are courtme's in-app currency for accepting and confirming dates
  • Tokens are non-refundable except as required by law or our Refund Policy (refund_policy.md)
  • Tokens have no cash value and cannot be transferred or sold
  • We may modify, expire, or rescind tokens with reasonable notice for misuse
  • See token_terms.md for full token rules

7.2 Subscriptions (if offered)

  • Renew automatically unless canceled before the next billing date
  • Cancel anytime via your account settings or app store
  • See refund_policy.md for refund rules

7.3 In-app purchases

  • Apple and Google handle billing for in-app purchases via their stores
  • App store refund policies apply alongside ours

7.4 Promotional offers and guarantees

From time to time, courtme runs promotional offers with their own terms (e.g., the 3 in 30 Guarantee for Founding Cohort members). Where you participate in a promotional offer:

  • The offer's specific terms (e.g., 3in30_guarantee_terms.md) apply in addition to these Terms
  • In the event of conflict between an offer's terms and these Terms, the offer's terms control for matters relating to that offer only
  • Promotional refunds, credits, or bonuses may be delivered via methods specified in the offer terms (e.g., Venmo, PayPal, in-app credit), in addition to standard platform refund channels

8. Safety and reports

  • We provide safety tools (block, report, safety check-ins) but cannot guarantee safety
  • You are responsible for your own safety on dates
  • Meet in public for first dates; tell someone where you're going
  • Report safety incidents immediately (safety@courtme.ai or in-app)
  • See safety_guidelines.md and reporting_blocking_policy.md

courtme does not conduct criminal background checks on users. Identity verification (Stripe Identity) confirms identity but does not screen for criminal history.


9. Termination

We may suspend or terminate your account for:

  • Violations of these Terms
  • Suspected fraud, abuse, or safety risks
  • Legal or regulatory reasons
  • Extended inactivity

You may delete your account anytime via Settings > Delete Account. Some data is retained per our Privacy Policy Section 10.


10. Disclaimers

courtme is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant:

  • That you will find matches, dates, relationships, or any specific outcome
  • That other users are who they claim to be
  • That the service will be uninterrupted or error-free
  • That AI suggestions will be accurate or suitable

To the maximum extent permitted by law, we disclaim all liability for the actions of other users.


11. Limitation of liability

To the maximum extent permitted by law:

  • Our total liability to you for any claim is limited to the greater of $100 USD or the amount you paid courtme in the 12 months preceding the claim
  • We are not liable for indirect, incidental, consequential, special, exemplary, or punitive damages
  • We are not liable for lost profits, lost data, or business interruption

Some jurisdictions do not allow these limitations; in those cases, our liability is limited to the maximum extent permitted.


12. Indemnification

You agree to defend, indemnify, and hold harmless courtme and its officers, directors, employees, and agents from any claims, damages, costs, or expenses (including legal fees) arising from your use of courtme, your content, or your violation of these Terms or rights of others.


13. Modifications

We may update these Terms. Material changes will be communicated via email and in-app. Continued use after the effective date constitutes acceptance.


14. Governing law

These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law principles, except where local consumer-protection law provides greater rights.


15. Dispute resolution and arbitration

15.1 Informal resolution

Contact legal@courtme.ai with disputes. We'll try to resolve within 30 days.

15.2 Binding arbitration

Any dispute that cannot be resolved informally will be settled by binding arbitration in Austin, TX (or your local jurisdiction if mandated by applicable law), administered by JAMS or AAA under their consumer rules.

15.3 Class action waiver

You waive the right to participate in class actions, class arbitrations, or representative actions against courtme. Disputes must be brought individually.

15.4 Exceptions

  • You may bring claims in small-claims court if eligible
  • Either party may seek injunctive relief in court for intellectual property violations
  • Required disclosures under applicable consumer protection laws are preserved

15.5 30-day opt-out

You may opt out of arbitration within 30 days of accepting these Terms by emailing legal@courtme.ai with "Arbitration Opt-Out" in the subject. Opting out does not affect other Terms.


16. Severability

If any provision of these Terms is found unenforceable, the rest remains in effect.


17. Entire agreement

These Terms, the Privacy Policy, and any policies referenced (Community, Safety, Age, Refund, Token, Moderation, Reporting) constitute the entire agreement between you and courtme regarding the service.


18. Contact

  • Legal: legal@courtme.ai
  • Privacy: privacy@courtme.ai
  • Safety: safety@courtme.ai
  • General: hello@courtme.ai
  • Mailing address: CourtMe, Inc., 5900 Balcones Drive, Ste 100, Austin, TX 78731, USA
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