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courtme.ai Token Terms

Effective Date: 2026-07-29 Last Updated: 2026-09-24

Tokens are not on sale yet. They are part of the courtme dating product, which has not launched. Nothing on courtme currently charges you a token, and no token can be bought today. These terms are published in advance so you can read them before that changes. courtme IRL events do not use tokens at all - they are free for guests.

These Token Terms govern courtme's in-app credit ("tokens"). They add to our Terms of Service and Refund Policy; where a conflict exists about tokens specifically, these terms control.

1. What a token is

A token is a limited, personal, non-transferable licence to use a paid feature inside courtme - primarily committing to a date with someone you have matched with. It is a feature key, not money.

A token is not: currency or legal tender; a deposit or stored-value account; a security, investment, or financial instrument; cryptocurrency, an NFT, or a stablecoin; transferable, sellable, or giftable between accounts; redeemable for anything outside courtme.

Tokens have no value outside the app and confer no ownership in CourtMe, Inc.

2. Buying tokens

  • Tokens are sold in packs. The price and pack size are shown before you confirm, and that displayed price is what you pay.
  • Prices vary by region and currency and can change over time. A change never re-prices a pack you already bought.
  • Purchases made inside the Apple App Store or Google Play are processed by those stores under their terms, including their refund handling.
  • Applicable taxes may be added or included depending on where you are. We do not give tax advice.

3. How tokens are used

3.1 Hold, then commit

When you commit to a date, a token is placed on hold - set aside but not yet consumed. It is committed (spent) when the date happens, or in the situations in 3.3.

3.2 When a held token comes back

Your held token returns to your balance automatically when the date does not happen and it is not your doing:

  • The other person cancels before the date
  • The other person does not show up (based on your post-date report, checked by our systems)
  • The match is removed by us for moderation reasons - for example the other account is banned
  • A technical failure on our side stops the date from being arranged or held

3.3 When a held token is consumed

  • The date happens as arranged
  • You do not show up
  • You cancel inside the cancellation window shown in the app when you commit

Exception: if both people cancel, or neither person shows up, neither is charged, even where a case above would otherwise apply.

3.4 Promotional tokens

We may grant tokens as a welcome bonus, referral reward, or goodwill credit. Promotional tokens have no cash value, are never cash-refundable, expire on the terms stated when granted, and are spent before tokens you paid for.

4. Refunds

Cash refunds are governed by the Refund Policy. In summary: unused tokens can be refunded within 14 days of purchase; billing errors are always corrected; tokens already spent on a date that happened are not refundable; promotional tokens are never cash-refundable. Statutory refund rights that cannot be waived, including the EU and UK 14-day right of withdrawal, apply regardless of anything here.

5. Misuse

We may freeze, remove, or decline to honour tokens if they were obtained by fraud (including chargeback fraud, a stolen payment method, or promotion abuse), if you try to sell, trade, or transfer them, or if you use a paid feature to harass, scam, or otherwise breach our Terms. Where we act, we will tell you what we did and you can appeal (see the Moderation Policy).

6. If your account ends

  • You delete your account: unused tokens you paid for may be cash-refundable within the 14-day window in the Refund Policy; after that they are not. Unused promotional tokens are forfeited. We keep the minimum purchase records we need for tax and accounting, as described in the Privacy Policy.
  • We terminate your account for a serious breach: unused tokens are forfeited.
  • We retire tokens as a feature: we will give at least 30 days notice and refund unused tokens you paid for. We will not simply switch them off.

7. Changes

We may change pack sizes, prices, or how tokens work, with notice. Changes apply to future purchases. Tokens already in your balance keep the terms they were bought under unless that is legally impossible, in which case we will offer a refund of the affected tokens.

8. Contact

  • Token and billing questions: billing@courtme.ai
  • Disputes: legal@courtme.ai
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