Short version: you create an event in the courtme app, your guests join and match for free, and you pay for the software with a monthly or annual plan; if courtme is not right for you, your first payment will be refunded on request, once per host or company (§3.3). Each plan includes a guest cap and a number of event days a month. An event under your plan opens for matching only if you have an active plan that covers it when the event starts (§3.8). Cancel any time online from Billing in the app; you keep your plan through the end of the period you have paid for, with no partial-period refund. These terms, the pricing page, and the Refund Policy are the full deal. If anything here conflicts with marketing copy on the courtme IRL host page, these terms control.
Hosts activated before September 12, 2026 under an earlier version of this page keep whatever their signed host agreement says, and per-event-day hosts from the September 11, 2026 version keep that version's pricing terms for events already created under it (§15). Everything else in this page applies to every host from that date.
The program is operated by CourtMe, Inc., a Delaware corporation headquartered in Texas ("CourtMe," "courtme," "we," "us"). To create events as a host ("you"), you must:
We may decline, suspend, or remove any host or event (§7).
Every self-serve plan is the same software; the plan only sets your guest cap and the event days included each month:
Anything staffed or built by courtme people is an Enterprise service and is not part of a self-serve plan: courtme staff on site, a Connection Lounge, sponsor-branded matching, themed question packs, and a ticket push to past attendees. These are quoted per event under a separate written agreement. Events above 1,000 guests are Enterprise: they are quoted under a written agreement and cannot run on a self-serve plan. courtme staff on site are optional; your own staff can run the event. We do not offer a revenue share. We may feature your event to courtme's audience at our discretion (§9).
3.1 Prices. The plans and prices are the ones shown on the pricing page and in the app when you subscribe. Prices are in US dollars and exclude any applicable sales or use tax, which is added where we are required to collect it. Every paid plan can be billed monthly or annually; the annual price is 10 times the monthly price. We may change prices on notice; the price shown when you subscribe or renew is the price for that period.
3.2 Included event days. Each plan includes a number of event days per calendar month (UTC). An event day is each started 24 hours from an event's scheduled start time, and an event can run for at most 7 days, so a one-evening event is one event day and a Friday-to-Sunday event is three. Included event days reset each calendar month, do not roll over, and are shared across every event you create that month under the plan.
3.3 Your first payment back. If courtme is not right for you, we refund your first payment on a self-serve plan (Community, Starter, Growth or Pro, monthly or annual) in full, with no reason needed, and end the plan. Email billing@courtme.ai within 7 days after your first event under the plan ends, or within 7 days after you subscribe if no event runs under it (Refund Policy Section 3.2). This is once per host or company, for life, and does not apply to Enterprise (§3.7).
3.4 Reserve now, pay later. If your event is 10 or more days away, you can reserve your plan when you create it: you add a card today, pay nothing today, and your card is charged the plan price 7 days before your event, after which the plan renews automatically every month or year until you cancel. We email you before that first charge. Cancel from Billing before the charge date and you are not charged. Until billing starts, the reserved plan covers only the event you reserved it for, and that event cannot be moved to start before the charge date; "Start billing now" in Billing starts it early. Discount codes and referral credit do not apply to a reserved plan's first charge.
3.5 Changing an event. You can edit your event's name, times, venue, intents, listing, and capacity in the app. An event's guest capacity cannot exceed your active plan's guest cap; if you need more, upgrade your plan first (§3.6). Once your event's matching pool has opened, some settings lock so your guests' experience does not change under them.
3.6 Changing plans, and going over your plan. You can change plans at any time from the Billing screen. Upgrading takes effect immediately, and Stripe prorates the difference onto your next invoice. Downgrading takes effect at your next renewal; you keep your current plan's guest cap and event-day allowance for the rest of the period you have already paid for. If an event you want to create would exceed your active plan's guest cap or use more event days than you have left this month, you need to upgrade to the plan that covers it, or contact us about Enterprise - there is no per-event or overage charge. Subscriptions renew automatically every month, or every year on annual plans, at the price shown until you cancel. Cancel any time online from Billing in the app (or by emailing billing@courtme.ai as a fallback); you keep your plan through the end of the period you have paid for, with no partial-period refund. An event under your plan that starts after that date needs an active plan to open (§3.8). The launch promo (§5.1) does not apply to a plan change.
3.7 Enterprise. Enterprise (more than 1,000 guests, more event days than Pro includes, more than one venue or organization on one account, or courtme-staffed events) is sold under a written agreement that sets the price, the services, and the cancellation terms. Where that agreement is silent, these terms and the Refund Policy apply, including its Enterprise payment terms (Refund Policy 3.6): 50% of the price is invoiced when you sign and is non-refundable, and the other 50% is due 30 days before the event and is refundable. If you sign 30 days or less before the event, both halves are invoiced when you sign.
3.8 Payment, and a live plan when each event starts. You pay by card through our payment processor, Stripe. We do not store your full card number. An event under your plan (one you created on a subscription plan) opens for matching only if, when it starts, you have an active plan whose guest cap covers the event. A reserved plan (§3.4) counts only for the event you reserved it for. If you do not, the event is held: it stays in your account and guests who already joined stay joined, but matching does not open until you activate a plan that covers it. It then opens right away, as long as the event has not ended; a held event that has already ended does not open later. A scheduled cancellation does not hold events that start before the end of the period you have paid for; events that start after that date need an active plan to open. Once an event has opened, it keeps running even if your plan later lapses. If a payment fails, the plan lapses and you can try again. Your subscription, invoices, and their status are listed on the Billing screen in the app.
The Refund Policy is part of these terms. In short: subscriptions renew automatically until you cancel; cancel any time online from Billing in the app and you keep your plan through the end of the period you have paid for, with no partial-period refund; an event under your plan that starts after that date is held, and does not open, unless you have an active plan that covers it (§3.8); your first payment on a self-serve plan is refunded in full if you ask within 7 days after your first event (or within 7 days after you subscribe, if no event runs under the plan), once per host or company (Refund Policy 3.2); if our service fails for more than 30 consecutive minutes during your event, you are entitled to a refund of one month of your plan as paid (one-twelfth of an annual payment; Refund Policy 3.5); and guest turnout, signups, and match outcomes are not grounds for a refund.
5.1 Launch promo. Through October 31, 2026, the next 10 hosts to subscribe to a monthly self-serve plan (Community, Starter, Growth or Pro) get 30% off their first month, applied automatically at checkout with code SAVE30 while the promo is active. It applies to the first month of a monthly self-serve plan only - never to an annual plan, a plan change, or an Enterprise agreement - and we may end it at any time. Refunds of a discounted payment are of the amount you actually paid.
5.2 Referral credits. Every host has a referral link and code in the app. When a host you referred creates a courtme host account through your link, code, or one of your events, and their first paid plan invoice is paid, you earn a $50 credit, applied automatically to your next invoice.
5.3 What does not earn a credit. No credit is earned when the referrer and the referred host share an email address, a phone number, a device, or a payment card; when the referred host's courtme host account already existed (for more than a day) when the referral was claimed; when the referred host is you; or when the referral was generated by fake, incentivized-only, or automated signups. We check these automatically using one-way hashes of the device and card details (see the Privacy Policy), and may review a referral after the fact if a pattern appears.
5.4 How credits work. Credits are not money. They have no cash value, cannot be transferred, sold, or paid out, and can only be applied to a courtme subscription invoice. A credit is applied whole, so it is not applied to an invoice smaller than the credit. Only one discount applies to an invoice: if both a referral credit and the launch promo could apply, we apply the one that saves you more and keep the other for a later invoice where we can. Each credit expires 6 months after it is earned. Cancelling a plan does not refund a payment a credit was applied to (Refund Policy 3.1); if such a payment is refunded under the Refund Policy, see Refund Policy 3.7.
5.5 Program changes. We may change the credit amount, the limits, or the conditions, or end the referral program, on notice. Credits you have already earned stay usable until they expire.
We may suspend or remove a host or an event - with or without notice - for fraud, fake or self-referred accounts, referral or refund gaming, false claims, unlawful marketing, event safety issues, chargeback abuse, or any breach. Referral credits tied to fraudulent or reversed activity are forfeited. If we remove a paid event that has not started other than for your breach, we refund it under the Refund Policy.
Attendees are courtme's users. Their personal information is collected and handled by courtme under our Privacy Policy. You receive aggregate event statistics only - scans, signups, intake completed, meet requests, matches, groups, and the headcount and join rate you report - in your dashboard and the automated organizer report. You never receive attendees' names, contact details, profiles, or messages, and you will not try to identify or re-market to individual attendees using courtme data except through features we provide.
Courtme keeps all rights to its marks, software, and host kit, and grants you a limited, revocable license to use the provided assets solely to promote your event while you host with us. You grant courtme a non-exclusive, royalty-free license to use your event details for running and co-marketing your event. Any photo or video used from your event must have appropriate consent from the people shown; you are responsible for notice and consent at your own event.
We may add, change, or retire features, plans, and the host kit on reasonable notice; a purchase you have already made is delivered as described when you bought it or refunded under the Refund Policy. Except for the service-failure remedy in the Refund Policy, the service is provided "as is" to the fullest extent the law allows. We do not warrant any attendance, gender ratio, signup rate, match volume, or that any two guests will meet.
To the maximum extent permitted by law, courtme is not liable for indirect, incidental, special, consequential, or lost-profit damages. Our total aggregate liability arising out of the program is limited to the greater of the fees you paid courtme in the 12 months before the claim, or $100.
You will defend, indemnify, and hold harmless courtme from claims, damages, and costs arising out of your event, your marketing and contact lists, your breach of these terms or of law (including FTC, CAN-SPAM, TCPA, and consumer-protection rules), and any injury, incident, or dispute connected to your event.
Either party may end participation at any time, for any reason, on notice - no exclusivity, no lock-in. A subscription ends at the end of the billing period you have paid for (§3.6). We may terminate immediately for breach, fraud, or safety concerns; in that case unused referral credits are forfeited. If you end participation, any refund due is handled under the Refund Policy and unused credits lapse when your account closes.
These terms are governed by the laws of the State of Texas. Disputes are subject to the dispute-resolution and binding-arbitration provisions of the courtme Terms of Service, including the venue set there, except where applicable law requires otherwise.
If there is a conflict: (1) a signed written host or Enterprise agreement, then (2) these Host Program Terms together with the Refund Policy, then (3) the courtme Terms of Service, then (4) the pricing page, the courtme IRL host page, and any marketing copy. Marketing copy never overrides these terms. Legacy (founding hosts only). The host revenue share is retired and is not offered under these terms. Hosts activated under the version of these terms in force before September 11, 2026 (the founding-host program) are governed by their signed host agreement for the matters it covers. For those hosts only, any revenue-share, payout, or clawback provision of that earlier version applies only to attribution windows that began before September 11, 2026, and a rate locked under it is not reduced or clawed back. Hosts activated between September 11, 2026 and September 12, 2026 under the per-event-day version of these terms keep that version's pricing terms for any event created before September 12, 2026; a per-event event they create from September 12, 2026 onward requires an active subscription plan under these terms.
CourtMe, Inc., 5900 Balcones Drive, STE 100, Austin, TX 78731, USA
Host program: hello@courtme.ai
Billing & refunds: billing@courtme.ai
Something wrong at a live event: support@courtme.ai