Privacy Policy

CourtMe, Inc. ("CourtMe," "we," "us," or "our") operates the courtme.ai platform and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using courtme.ai, you consent to the practices described in this policy. If you do not agree, please do not use our services.

1. Information We Collect

Information you provide directly:

• Account and profile information: name, email address, age, gender, city, and preferences you share during onboarding
• Identity verification data: government-issued ID information used solely for identity verification purposes
• Voice and text input: information you share with Courtney, our AI matchmaker, during the onboarding and matching process
• Date feedback and preferences you provide after dates
• Communications you send to us (support emails, feedback)

Information collected automatically:

• Device information: browser type, operating system, device identifiers
• Usage data: pages visited, features used, timestamps, referring URLs
• Location data: city-level location based on your selection or IP address (we do not collect precise GPS location without your explicit consent)
• Cookies and similar technologies for analytics and service improvement

2. How We Use Your Information

• To provide, operate, and improve our matchmaking service
• To power AI-based matching through Courtney, our AI matchmaker
• To verify your identity and enforce our community safety standards
• To coordinate dates and facilitate the booking process
• To send you service-related communications (match notifications, date confirmations, safety alerts)
• To analyze usage patterns and improve user experience
• To enforce our Terms of Service and protect against fraud, harassment, or abuse

3. AI and Automated Processing

courtme.ai uses artificial intelligence to provide its core services. Specifically:

• Courtney is an AI-powered matchmaking assistant — not a real person. Courtney helps build your profile, understand your preferences, and curate compatible matches.
• AI is used to analyze compatibility between users, suggest date ideas, and personalize your experience.
• No AI-generated fake profiles are used on this platform. All user profiles represent real, ID-verified individuals.
• You may request a human review of any automated decision that significantly affects your account.

4. Identity Verification Data

We require all users to complete identity verification. ID verification data is:

• Processed by our secure third-party verification provider
• Used solely to confirm your identity and age (18+)
• Not shared with other users or third parties for marketing purposes
• Retained only as long as necessary for verification and safety purposes, then securely deleted

5. Location Sharing During Dates

Our safety features include optional live location sharing with a trusted contact during dates. This data is:

• Only activated with your explicit consent
• Shared only with contacts you designate
• Not stored after the date concludes
• Never sold or shared with advertisers

6. How We Share Your Information

We do not sell your personal information. We may share information with:

• Your matches: limited profile information necessary for the matching and dating experience (never your full name, ID, or contact details until you choose to share)
• Service providers: third-party vendors who assist with identity verification, payment processing, analytics, and hosting
• Legal compliance: when required by law, subpoena, or to protect the safety of our users
• Safety enforcement: to investigate violations of our Terms of Service, including harassment, fraud, or abuse

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting hello@courtme.ai. Certain data may be retained as required by law or for legitimate safety purposes (e.g., records of banned users).

8. Data Security

We implement industry-standard security measures including encryption in transit (TLS/SSL), encryption at rest, access controls, and regular security audits. No method of transmission over the internet is 100% secure, but we take every reasonable precaution to protect your data.

9. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your data
• Opt out of certain data processing activities
• Request a human review of automated decisions
• Data portability (receive your data in a structured format)

To exercise any of these rights, contact us at hello@courtme.ai.

10. Children's Privacy

courtme.ai is intended for users aged 18 and older. We do not knowingly collect information from anyone under the age of 18. If we learn that we have collected personal information from a user under 18, we will delete that information immediately.

11. Cookies and Tracking

We use cookies and similar technologies for:

• Essential service functionality (authentication, preferences)
• Analytics (understanding how users interact with our platform)
• Performance monitoring

You can control cookie preferences through your browser settings. Disabling cookies may affect service functionality.

12. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any information.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, contact us:

CourtMe, Inc.
Email: hello@courtme.ai
Website: courtme.ai